This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where items from the translation basket were not being sent to the translator. This was eventually identified as a conflict with a security header.
Solution:
If you're encountering a similar issue where your translation tasks are not being sent to your translator, first check if the translator is an internal user. If so, ensure they are properly added in WPML under Translation Management. You can add translators and specify their language pairs by following these steps:
1. Navigate to WPML->Translation Management->Translators.
2. Add the translator with the appropriate language pairs.
For more detailed instructions, please visit: How to set up local translators and language pairs
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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