Background of the issue:
I am trying to ensure that the background images on my site are visible in the translated version too. The issue can be seen on this page: hidden link. I expected to see the same background images that are visible on the main language version of the site and in the frontend editor on the translated page.
Symptoms:
The background image of two header images and one section image is missing on the translated version of the page. Instead of the images, I see the background or overlay color.
Questions:
Why are the background images missing in the translated version of the page?
How can I ensure that the images appear correctly in the translated version?
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue.
It would be better to a testing site where the issue is replicated.
The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.
**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.
