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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to ensure that a special meta data field with an alternative SKU number for some special software products in your WooCommerce store is copied to your secondary language, but the content of this field is not being copied in the backend.
Solution:
First, check the translation preference for this meta field. If it is not already set to "copy", change the setting to "copy". After adjusting the setting, resave the original product to see if the meta field is now copied to the secondary language. For more detailed instructions, visit Translating Custom Fields.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by reneD-22 1 year, 1 month ago.

Assisted by: Bruno Kos.

Author Posts
November 11, 2024 at 10:05 am #16387735

reneD-22

Background of the issue:
I am trying to ensure that a special meta data field with an alternative SKU number for some special software products in our WooCommerce store is copied to our secondary language. The site I need help with is hidden link.

Symptoms:
The content of the special meta data field is not being copied to the secondary language in the backend.

Questions:
How can I make sure that a specific field is copied to the secondary language?

November 11, 2024 at 12:40 pm #16388557

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

What is the translation preference for this meta field? What if you set it as "copy" (if not already) and then resave the original product, is it copied then?
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/#2-decide-how-to-translate-custom-fields

Regards,
Bruno Kos

November 12, 2024 at 8:29 am #16391299

reneD-22

Hi Bruno,

I just needed to add the system fields and then I found the field missing and set it to copy and resaved all the products as you suggest.

All is good for now, thats for the help