WPML breaks woocommerce zoom.js

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: WCML

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Last updated by aigarsM 4 hours, 56 minutes ago.

Assisted by: Shekhar Bhandari.

Author	Posts
January 21, 2025 at 7:31 am
aigarsM	Background of the issue: I have added WPML and activated auto-translate to translate the website. The issue can be seen on this page: hidden link. On the original language products, everything appears normal: hidden link (hidden link). Symptoms: When I switch the language, the WooCommerce zoom.js does not work, and the product images are three times the size of the viewport, breaking the website (hidden link). Questions: Why does the WooCommerce zoom.js not work when switching languages? How can I fix the product image size issue when using WPML?
January 21, 2025 at 8:17 am
January 28, 2025 at 8:06 am #16640218
aigarsM	Hi, sorry for the delay. I have created a test site where the issue can be seen: hidden link I don’t see a place where I can share the new credentials in this support ticket. Could you point it out? Thank you!
January 28, 2025 at 8:08 am #16640223
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Sure, I will enable the private reply so please add the details in the next reply. Thanks
January 29, 2025 at 7:49 am
January 29, 2025 at 9:04 am #16645096
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hi there, The issue was caused by the custom related products settings. There is a section in your product settings where this can be configured, but it was not set to copy over to secondary languages. As a result, the layout appeared broken. To resolve this, please follow these steps: 1. Navigate to WPML → Settings → Custom Field Translations. 2. Click on Show system fields. 3. Search for _crp_related_ids and set it to Copy. 4. Save the changes. 5. After saving, update the product in the default language. Let me know if this resolves the issue. Thanks!
February 4, 2025 at 1:45 pm #16667032
aigarsM	Again sorry for the delay. I will check the solution right now!
February 4, 2025 at 2:13 pm #16667244
aigarsM	The solution seems to be working. Can you explain how I could have arrived at the solution myself? Also, the site has almost 300 products. Is there a faster way to fix the issue rather than going through each product and updating it manually?