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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 3 replies, has 2 voices.

Last updated by Bigul 1 year, 11 months ago.

Assisted by: Bigul.

Author Posts
June 20, 2023 at 8:22 am #13856687

oguzC-4

Hello, when I activate the wp forms multilingual plugin on my site, I get a troubleshooting error. I didn't make a backup because my website crashed unexpectedly. I lost all my edits. wpml forms multilingual is disabled. When I activate the plugin, the site will crash again. How can I activate the wpml forms multilangual plugin without crashing the site?

June 20, 2023 at 1:23 pm #13859819

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

This may be a compatibility issue. Please enable the WordPress Debug log after a full site backup{mandatory} for tracking this bug.

To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please refer to the following pages for instructions

https://wpml.org/documentation/support/debugging-wpml/

https://wordpress.org/documentation/article/debugging-in-wordpress/

Then activate WPForms Multilingual(0.3.5) plugin and check if you are getting any errors or warnings related to WPML in the debug.log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

Also, please increase *WP Memory Limit* to *256* MB(the minimum required memory limit for WPML is *128*). Please check the following links for more details

https://wpml.org/home/minimum-requirements/

https://developer.wordpress.org/apis/wp-config-php/#increasing-memory-allocated-to-php

--
Thanks!

Bigul

June 22, 2023 at 4:04 pm #13879391

oguzC-4

https://pastebin.com/4j33A65p

wp memory limit is already high.

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June 22, 2023 at 4:30 pm #13879629

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the details. This may be related to the following ticket. So please upgrade to the latest version of WPML(4.6.4 series) after a full site backup{mandatory}. Then activate the WPForms Multilingual version 0.3.5 and make sure the bug is existing or not.

https://wpml.org/forums/topic/php-fatal-error-uncaught-error/

https://wpml.org/download/wpforms-multilingual/?section=changelog

--
Thanks!

Bigul

The topic ‘[Closed] WPML Forms Multilingual Plugin Troubleshooting’ is closed to new replies.