AT Language Solutions

is a Spanish service which works with small and medium businesses. Since its creation in 1999, it now employs more than 4,000 professionals working in all languages.

Buy WPML for AT Language Solutions

Getting Started with AT Language Solutions

To send files for translation to AT Language Solutions, you are first required to login to your wpml.org account and download and install the following plugins on your website:

  • WPML Multilingual CMS: the core plugin.
  • WPML Translation Management: this plugin will allow you to connect to AT Language Solutions.
  • WPML String Translation: this plugin will allow you to translate interface strings.

If you do not have a wpml.org account yet, you can create a new one by simply choosing between our WPML Multilingual CMS or Multilingual CMS Lifetime plans.

Once you get access to your wpml.org  account, go through our detailed step-by-step guide on how to download and install WPML. Please remember to register your site to receive automatic updates and gain access to AT Language Solutions services.

If you need any help with the WPML plugin configuration, you can go through our getting started guide or just ask a question on our support forum.

Connecting your website to AT Language Solutions

Once all the required plugins have been installed and activated, all you need for connecting WPML to the translation service is your AT Language Solutions API Token.

Requesting a AT Language Solutions account

You can request an AT Language Solutions account simply by going to AT Language Solutions and registering on the platform for WPML.

Receiving your API Token

After submitting your request, a member of the AT Language Solutions team will analyze the submitted information and contact you to discuss your project requirements in detail. Once the discussion about your project is complete, the AT Language Solutions team member will email you a unique API Token. This API Token is required to be able to connect with AT Language Solutions through WPML.

Activating and authenticating AT Language Solutions

Login to your WordPress website, visit the WPML->Translation Management admin page, and click on the Translation Services tab.

Translation Services tab in WPML
Translation Services tab in WPML

Scroll down to Available Translation Services and click Activate to activate AT Language Solutions.

Activating AT Language Solutions
Activating AT Language Solutions

Once the service is activated, click on the Authenticate button. This is where you will need your API Token obtained in the previous step.

Authenticating AT Language Solutions
Authenticating AT Language Solutions

A popup window will appear where your AT Language Solutions API Token can be entered or pasted. After entering the value, click on the Submit button.

AT Language Solutions authentication dialog window
AT Language Solutions authentication dialog window

Congratulations! Your AT Language Solutions account is now connected to your WordPress account.

Now, you are ready to send content for translation.

Sending your content for translation

To send pages for translation, go to the Translation Management module (WPML->Translation Management).

Translation Management
Translation Management

Select the pages you want to have translated by clicking the checkboxes in the first column. Next, select the target languages by checking the boxes, and click the Add selected content to translation basket button.

Selecting documents to send for translation
Selecting documents to send for translation

Go to Translation Management and click on the blinking tab at the top of the page, with the name Translation Basket. Upon clicking there, you will find the list of all the pages (jobs) that you have added to the basket, as well as the languages these items are to be translated into.

Here, you can verify the content you wish to translate, remove pages that you might have mistakenly added, and change the Batch name. The Batch name will be visible under the Translation Jobs tab and will help you to find projects. When you are ready, simply click the Send all items for translation button to send your files to AT Language Solutions.

Sending items for translation
Sending items for translation

When the translation basket’s contents have been successfully sent to AT Language Solutions, you will see a confirmation message, as shown in the following figure.

Basket contents successfully submitted to AT Language Solutions
Basket contents successfully submitted to AT Language Solutions

Click on the Translation Jobs link you are given in the confirmation message, or click on the Translation Jobs tab at the top of the screen. From the next administration screen, you can see the Batch you just sent for translation.

Translation Jobs in progress after being sent for translation
Translation Jobs in progress after being sent for translation

Receiving quotation and authorizing translation

Once your translation basket has been transmitted, AT Language Solutions will be notified immediately and will proceed to carry out detailed analysis of the batch. Then, one of following two scenarios will be considered:

  1. If this is your first order with AT Language Solutions, and/or you have no prior commercial agreement in place, and/or you specifically requested this to happen, no chargeable work would start automatically. Instead, you will be asked to first approve the cost: AT Language Solutions will email you a detailed quotation for the batch, with the terms and conditions for the business and simple instructions on how to authorize the translation.
  2. Even if you have a valid business account with AT Language Solutions with established terms in place, AT Language Solutions will still email you the details of each job (e.g. the exact cost and deadline) for information purposes, but will also proceed with the translation work immediately.

Receiving completed translations

As soon as a translation job is completed by AT Language Solutions, it also becomes ready to be delivered to your website.

Having your completed translations delivered to your website

Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel.

To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and check the selected option.

Select translation delivery method
Select translation delivery method

The Translation Service will deliver translations automatically using XML-RPC option implies that a translation will be delivered to your website automatically as soon as it is ready.

Jobs complete
Jobs complete

The site will fetch translations manually option implies that completed translations can be downloaded from the Translations Dashboard (WPML->Translation Management) by using the Check status and get translations button at the top of the page.

Fetching completed translations manually
Fetching completed translations manually

Canceling translation jobs

Although you cannot cancel individual translations from WPML, you can delete an individual job or an entire project from AT Language Solutions by contacting your AT Language Solutions Project Manager.

NOTICE: Be aware that cancellation requests for previously submitted work should be sent as soon as possible. Since AT Language Solutions cannot cancel translation work that has already been completed, unless your commercial terms state otherwise, you will be charged for the work completed, and a cancellation fee would also be levied.

Having your canceled translations returned to your site

Depending on your Translation pickup mode configuration, when a project is canceled, your information will either be returned to your site automatically, or it will be returned after you have manually checked for canceled translations by clicking the Check status and get translations button on the Translation Management Dashboard.

Thus, if you select the Translation Service will deliver translations automatically using XML-RPC option, all you need to do is wait for its delivery.

If you select The site will fetch translations manually option, you will need to click on the Check status and get translations button.

Checking for canceled jobs in manual translation pick up mode
Checking for canceled jobs in manual translation pick up mode

When a project is canceled, it’s removed from the Translation Jobs tab in WPML.

Canceled jobs removed from the Translation Jobs tab
Canceled jobs removed from the Translation Jobs tab

FAQ

Translations are ready but haven’t been delivered to my site. What should I do?

Go to Translation Jobs tab and click on the ‘Synchronize status’ button next to the batch you want to fetch. This will trigger a synchronization process with AT Language Solutions servers, and all the translation jobs belonging to that batch will be downloaded to your site in a few minutes.

Synchronizing status
Synchronizing status

You might also have to click Check status and get translations button at the bottom of the Translation Dashboard page if the XML-RPC is not available for your site.

I need to discuss my project with AT Language Solutions. How do I contact client services?

Please use any of the methods of contact available on https://www.at-languagesolutions.com/en/contactar/ . You may speak to one of our friendly and professional team members.

I’d prefer someone to assist me with my first steps with WPML technology. Can AT Language Solutions help with that, too?

Certainly. Please contact AT Language Solutions and discuss your query.