Advanced Translation Editor not loading – stuck in WordPress editor

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to use the Advanced Translation Editor (ATE) in WPML for translating pages, but when you attempt to edit translations or create new ones, it opens the regular WordPress editor instead of the ATE.
Solution:
We found that the issue might be specific to certain pages, such as your Contact page, which was set to use the regular WordPress editor. To resolve this, you can switch the editor for these pages to the WPML Translation Editor. Here’s how you can do it:
1. Open the page in question within the WordPress dashboard.
2. Look for the option to change the editor type to WPML Translation Editor.
3. Apply this change to any other pages where you face the same issue.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.

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Tagged: Bug

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Last updated by Lucas Vidal de Andrade 1 month, 3 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
April 10, 2025 at 12:55 pm #16918714
simonW-38	Background of the issue: I'm trying to use the Advanced Translation Editor (ATE) in WPML for translating pages on my site hidden link. ATE is activated under WPML settings, and I've connected translated pages properly. I've also deleted old/unlinked language versions and created new ones. Swedish is set as the default language, and I've cleared cache and double-checked all settings. Symptoms: When I click to edit translations or create a new translation, it always opens the regular WordPress editor instead of the Advanced Translation Editor. Questions: Any ideas what could be wrong? How do I change it so that I’m using WPML’s editor?
April 10, 2025 at 1:04 pm #16918770
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible. The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it. I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you. IMPORTANT Please make a backup copy of the site files and database before giving us access. - If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this: hidden link
April 14, 2025 at 1:07 pm #16929620
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, The WP Admin access is enough 🙂 Thanks for sharing. So, I checked on other pages and created a test page, and they use the ATE, as expected. The Contact page, specifically, is set to use the WP Editor. You can simply change it to the WPML Translation Editor, as you wish. Check the image attached. You can do the same to other pages. Let me know if that solves your issue.