Background of the issue:
I am trying to use WPML to activate automatic translation on our website, hidden link. We have added 40,000 credits to our account and assigned them to this website.
Symptoms:
When attempting to activate automatic translation, the system prompts us to buy more credits despite having already assigned 40,000 credits. Also there is an interesting error in the console when we click "Recheck my credits and continue translating":
GET hidden link 404 (Not Found)
Questions:
Why are the assigned credits not being recognized by WPML?
How can we ensure that the credits are correctly applied to our website for automatic translation?
Thank you for waiting. Make sure to have a full website backup and follow the steps below:
1. In the website's admin panel, go to Settings > General and copy the website's URL;
2. Go to https://wpml.org/account/sites/ and click the pencil to add the website URL;
3. Paste the URL you copied and save;
4. Copy the website's key;
5. In the website's admin panel, go to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site";
6. Register the website again, with the key you copied in step #4;
Let me know if that changes anything. May that not be the case, please share with me the exact amount of credited you added and the date you added.
The topic ‘[Closed] Can't use assigned credits on our website.’ is closed to new replies.
