This thread is resolved. Here is a description of the problem and solution.
Problem: The client reported an issue where it seemed that translation jobs were stuck or not updating properly in the WPML Translation Management system. Solution: We checked the WPML > Translation Management > Jobs and confirmed that there were no jobs "in progress"; all jobs were marked as completed. We also manually opened the translation editor for the pages, verifying that each was at 100% completion and that there were no issues with saving the translations. It appears that clearing the cache might have resolved the issue, as the client suggested.
If you're experiencing similar issues, we recommend trying to clear your site's cache and then check the status of translation jobs in WPML > Translation Management > Jobs. If the problem persists, please visit our support forum for further assistance. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
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Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB.
Your current values are:
PHP Memory Limit 256 MB
WP Memory Limit 40 MB
To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.
Add this code to the wp-config.php file to increase WordPress's memory:
define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment:
// That's all, stop editing! Happy blogging.
The current values can be viewed under WPML > Support > WordPress.
These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately.
If adjusting the limit will not solve the issue, please let me know. Also, if you need assistance with adjusting the limit, I will be glad to help you.
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Hello,
I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the website to investigate the issue further.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
According to WPML > Translation Management > Jobs, there is currently no job "in progress". All jobs are completed.
Anyhow, I currently saw an arrowed circle for the page "Ansigtskirurgi". I opened the translation editor, which was at 100% and I had no issue with saving the translation.
I did the same for various other pages without issues.
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Could you please name me an exact example where I can see the issue?
- title
- post type
- permalink (original content)