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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate ACF repeater fields on a page and is not seeing the option to have the same fields across languages. The client attempted to use the copy option, but it did not work.
Solution:
We asked the client to ensure that the Advanced Custom Fields Multilingual add-on plugin is installed, as it is required for translating ACF fields with WPML. We instructed the client to:
1. Go to Plugins -> Add New -> Commercial tab.
2. Install the Advanced Custom Fields Multilingual plugin.
3. Activate the plugin.
We also provided a link to the documentation for further assistance: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

If the solution provided here is not relevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 5 replies, has 2 voices.

Last updated by Bobby 1 year, 3 months ago.

Assisted by: Bobby.

Author Posts
February 21, 2024 at 12:59 pm #15328018

Dann

Tell us what you are trying to do?
I am trying to translate ACF repeater fields on a page. I dont get the ACF option like I use to with have same fields across language. I tried using the copy option, but did not work.

Is there any documentation that you are following?
https://wpml.org/tutorials/2022/06/how-to-translate-acf-repeater-fields/

Is there a similar example that we can see?

What is the link to your site?
hidden link

Screenshot 2024-02-21 at 12.58.20.png
Screenshot 2024-02-21 at 12.58.40.png
February 22, 2024 at 12:51 am #15330831

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi,

Please share some more information with me so I can better understand.

You would like your ACF fields to copy to all languages correct?

Which fields at the moment are not copying over?

February 22, 2024 at 1:35 pm #15333819

Dann

Hi

There are no fields available in second language to translate. Never had this issue before.
I have a few different repeater fields for resturant menu, but always get the option to have same fields across languages in ACF but did never get that option.

February 22, 2024 at 11:21 pm #15335785

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

February 28, 2024 at 12:18 am #15351654

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for providing the access details!

Currently, the credentials you've shared aren't working. Could you please double-check them and confirm the details with me?

March 1, 2024 at 8:29 pm #15364939

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the access details!

Please go to Plugins->Add new->Commercial tab and install the add-on plugin Advanced Custom Fields Multilingual, this is a required plugin to translate ACF with WPML.

[I've downloaded it for you, you just need to go to Plugins and activate ]

I have reviewed everything and it looks good as long as the add-on is installed.

Please see the details here:
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

Let me know your results, please.