This thread is resolved. Here is a description of the problem and solution.
Problem:
After migrating from Polylang to WPML, menus disappeared in the backend. The client was concerned about resetting WPML due to the large number of pages migrated.
Solution:
We recommended the following steps:
1. Ensure a full site backup or at least a database backup.
2. Navigate to WPML -> Support -> Troubleshooting link. Follow the steps outlined in the WPML Troubleshooting guide.
3. If menus still do not appear, create a new test menu and translate it following the instructions in this guide on translating menus. If the new menu works but old ones do not, it indicates a database issue with the old menus, which should be recreated.
If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
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Last updated by 1 day, 19 hours ago.
Assisted by: Carlos Rojas.
