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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where menus in foreign languages appear expanded at the top of each page, unlike the English page where menus function correctly.
Solution:
We recommend backing up your website and then following the steps provided in our guide for translating menus. You can find the guide here: Translating Menus Documentation.

If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Last updated by Kor 5 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
November 1, 2025 at 12:09 am #17536894

stephaneM-28

Background of the issue:
I am trying to fix an issue with the menus on my website hidden link. A few weeks ago, all was OK for menus in foreign languages (French, Spanish, German, etc.), but now there is a problem.

Symptoms:
Except for the English page where menus are OK and can expand when clicked, all menus appear expanded at the top of each page in foreign languages only.

Questions:
How to fix the issue where menus in foreign languages appear expanded at the top of each page?

November 3, 2025 at 12:59 am #17539351

Kor

Thanks for contacting us. Based on the screenshot that you shared, it looks like the navigation menu is not syncing properly. Please back up and try the method listed here https://wpml.org/documentation/getting-started-guide/translating-menus/ and let me know how it goes.