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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing a persistent message in WPML that asks to make tab custom content fields translatable, and it reappears even after clicking 'Run Now'.
Solution:
We have identified that the issue is related to a missing option in your database. To resolve this, you can manually insert the necessary option by executing the following SQL command:

INSERT INTO `wp_options` (`option_name`, `option_value`, `autoload`) VALUES ('wc_product_tabs_made_fields_translatable', 'on', 'yes');

This action should prevent the message from appearing again. However, since there is no existing code that sets this option automatically, we recommend contacting the developers of the WooCommerce Product Tabs plugin to address this issue permanently.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic contains 2 replies, has 0 voices.

Last updated by Itamar 4 weeks, 1 day ago.

Assisted by: Itamar.

Author Posts
May 28, 2025 at 9:12 am

larryL-9

Background of the issue:
I am trying to get rid of a persistent message that appears when using WPML. The issue can be seen on this page: hidden link.

Symptoms:
A message keeps showing up. When I click 'Run Now', the message just comes back. The message says: 'If you have used WPML to translate the tab custom content fields, please click on the button below to make them translatable in the Translation Editor.'

Questions:
How can I stop the message from reappearing after clicking 'Run Now'?
Is there a way to make the tab custom content fields translatable without the message reappearing?

May 28, 2025 at 9:52 am
May 29, 2025 at 9:15 pm #17089881

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I wanted to update you that this issue has been escalated to our second-tier supporters. When I have their reply, I'll update you here.

I appreciate your patience.

Regards,
Itamar.

June 4, 2025 at 8:25 am #17105188

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Our second-tier supporter has debugged this issue and discovered that the notice depends on an option key being set - wc_product_tabs_made_fields_translatable.
Our second-tier supporter has found out that this SQL can help:

INSERT INTO `wp_options` (`option_name`, `option_value`, `autoload`)
VALUES ('wc_product_tabs_made_fields_translatable', 'on', 'yes');

This bypasses the notice.

Our second-tier supporter added that he sees no code that sets this option. And that he is unsure why the message persists, and that you should probably notify the plugin author of this. In other words, the solution to the problem of the message that does not disappear even if the Run Now button has been clicked should be provided by the developers of the WooCommerce Product Tabs plugin.

Best Regards,
Itamar.