No repsonse from the support agent anymore on an active error

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Author	Posts
June 20, 2025 at 7:49 am #17153001
ivov-6	Background of the issue: I am trying to get support for a reported error in WPML, but the support agent has not responded anymore or solved the confirmed issue. The issue can be seen here: https://wpml.org/forums/topic/translations-queue-is-looping/#post-17152918. Symptoms: I expected to see support to respond, but instead, I got no response. Questions: Why is there no response from the support agent on the active error? How can I get the support agent to respond to my issue?
June 20, 2025 at 2:24 pm #17154660
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello there, You'll get a response from here today, don't worry. you didn't get one because of a national holiday break on the 19th. I'll close this ticket and You'll continue with Lauren on the other ticket. Regards.

The topic ‘[Closed] No repsonse from the support agent anymore on an active error’ is closed to new replies.