[Resolved] PHP-Errors and duplicate queries

Hello,

We try to keep each ticket to a minimum of one issue, if possible open a new issue for the duplicated queries issue or I can do it for you once we are finished with the first issue 🙂

For the fatal error:

I would need to see the detail of the error. You can see how to enable debug logging here:
https://wpml.org/documentation/support/debugging-wpml/

Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);

Edit your wp-config.php file and add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . 'https://cdn.wpml.org/error_log.txt');

This will create an error_log.txt file in your site's root directory. Please send me its contents.

Hi Enrico,

Yes if possible share the file with me using dropbox, google drive, or another similar site like wetransfer as I don't have access to the site's directory at the moment.

Thank you!

Thank you for the error log.

I am not seeing a Fatal Error logged but I do see the warnings. Typically a warning will not interfere with the way a site is functioning and WPML working but we would take a closer look and see what might be triggering it. (looks related to WooCommerce and WCML)

Most of the time this can be caused by a third-party plugin and some minor incompatibility between that plugin and WPML

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

Hi there,

Thank you for your patience, I will be updating you shortly with some feedback!