This thread is resolved. Here is a description of the problem and solution.
Problem:
After renewing the WPML license, the website still indicates that the license is expired.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to Plugins → Add New and select the Commercial tab. Then click 'Unregister WPML from this site'.
2. After the page loads, click on 'Register WPML'. You will see a prompt to enter the site key. Click on 'Get a key for this site'.
3. In your WPML account, complete the site key wizard and set it to 'Production site'.
4. Copy your new key and paste it in the Commercial tab. Afterwards, you can delete your old site key in the WPML account.
If it shows that you have already registered the site, you may need to first delete the old site key in your WPML account.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 month, 3 weeks ago.
Assisted by: Andrey.
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 WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |