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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Itamar 8 hours, 19 minutes ago.

Assisted by: Itamar.

Author Posts
September 25, 2025 at 4:40 pm #17433587

Karmel Pea

Background of the issue:
I am developing a site that is currently in three languages: English (EN), Estonian (ET), and Polish (PL). I have created a translator who is supposed to translate from English and Estonian to Polish.

Symptoms:
The translator can still translate to Estonian under Taxonomy, media, and string translations, which is not intended.

Questions:
Why can the translator still translate to Estonian under Taxonomy, media, and string translations?

September 25, 2025 at 6:13 pm #17433752

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Since there was no response from you, I have converted this chat into a ticket.
I'll further investigate the issue with translators that can translate media into other languages in WPML -> Media translation. I'll keep you updated on any news regarding this issue.

Regards,
Itamar.

September 26, 2025 at 7:26 am #17434694

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I was able to replicate this issue on a fresh WordPress installation with only WPML, Strings Translation, and Media translation installed. In this case, I can see the problem when I'm logged in with the translator user. In WPML -> Media translation, translators can also translate and replace images for language pairs not assigned to them. This is what I escalated to our second-tier supporters. If you would like us to also investigate the problem with the plugin, such as WP User Manager or a similar official, compatible plugin, please use the following test site.

hidden link

With this link, you'll be directly logged in.

Install the third-party plugin and see if the issue is replicable on a clean WordPress installation. If it is replicable, please describe the steps you took to reproduce the problem. It would be great if you could also share a video. You can use the free online screencast service Komodo - hidden link.
Important! Do not import your site to the test site. We must replicate the problem on a fresh, clean WordPress installation.

I'll keep you updated on news regarding the escalated ticket.

Regards,
Itamar.

September 29, 2025 at 1:46 pm #17441335

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

This issue has been escalated to our developers by our second-tier supporter.
When we have news about this issue, we will update you here.

I appreciate your patience.
Itamar.