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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 11 replies, has 3 voices.

Last updated by Kor 1 year, 2 months ago.

Assisted by: Kor.

Author Posts
August 18, 2023 at 3:54 pm #14253603

eamonnT

okay great that worked... but still have some other issues.. I am using ACF Pro for my hero section top of page
see hidden link

but when I switch the language the acf fields content is not displayed

Please Book Early For The Best Deal
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August 18, 2023 at 4:01 pm #14253713

Mohamed Sayed

Hi,

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

1. To ensure the quickest and most accurate support, please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/

2. Please make sure that the "Advanced Custom Fields Multilingual (ACFML)" plugin is installed, also that you're following our guide to translate the content created with ACF: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

Kind regards.
Mohamed

August 19, 2023 at 3:44 am #14255481

eamonnT

I tried changing nothing happened

see
hidden link

still in English
Please Book Early For The Best Deal

etc

these are ACF

August 19, 2023 at 3:45 am #14255483

eamonnT

see image

cc.PNG
August 21, 2023 at 6:28 am #14259919

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Also, I checked your debug information, I noticed that your MySQL version is below the plugin minimum requirements as described at: https://wpml.org/home/minimum-requirements/ . Kindly contact your hosting provider and ask them to update the MySQL version to 5.6+ for you.

August 23, 2023 at 8:13 am #14275511

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've enabled translation here hidden link and it should work fine now.

Could you please try translating the options for Spanish Language now and see if it works?

Screenshot 2023-08-23 at 4.10.02 PM.jpg
August 23, 2023 at 8:31 am #14275817

eamonnT

can u claify the step below please

Could you please try translating the options for Spanish Language now and see if it works?

August 23, 2023 at 8:36 am #14275887

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've added some texts as shown in the attached screenshot. Here hidden link and you can compare with English here hidden link

Screenshot 2023-08-23 at 4.34.51 PM.png
August 23, 2023 at 11:38 am #14278075

eamonnT

I think u are not understanding my support request, my fault I will try and explain.The Question is how do I translate these into Spanish? the rest of the page was translated as u can see but not these fields why ? Thanks and sorry for any confusion i may have caused

August 24, 2023 at 5:48 pm #14287719

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, I should have listed the steps. But anyway, I've recorded a screen recording and it should help you with this. hidden link

August 25, 2023 at 12:33 am #14288457

eamonnT

Sorry still do not get it... How are these fields translated from Enlish to Spanish u just added -es to end of each label why ? The labels are still in English what am I missing?

How do I get WPML to translate automatically Exclusive prices with the best companies to
Precios exclusivos con las mejores empresas and display that on the Spanish lang page

August 25, 2023 at 9:24 am #14290515

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

For your convenience. I've translated it into Spanish for you. As for automatic translation, you can translate the "Field Group Labels 12030" as shown in the attached screenshot here hidden link if you wish to use automatic translation for the banner contents. Select it and send it for automatic translation.

Screenshot 2023-08-25 at 5.22.54 PM.jpg

The topic ‘[Closed] Split: Translating ACF fields’ is closed to new replies.