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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that after updating to the latest versions of WPML plugins, the translations in Gravity Forms were only partially appearing. Some translations were visible, while others were not.
Solution:
1. We recommended the client to ensure all WPML plugins were updated. We advised backing up the site and then updating the plugins from the WPML commercial tab.
2. We used the String Translation tool to manually translate the missing strings and cleared the cache, which resolved the issue.
3. We suggested rechecking the translations using the Translation Management tool to confirm if the issue was fully resolved.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 5 replies, has 0 voices.

Last updated by dannyM-9 4 days, 9 hours ago.

Assisted by: Kor.

Author Posts
September 11, 2025 at 3:03 pm #17394965

dannyM-9

Hello Kor,

Thanks for the support on this. It now seems that it loads the translations correctly. Most of the translations are here as well, although when I look at the Gravity form it does show some translations and some of the not translated values. Do you have an idea on that as well?

September 11, 2025 at 7:03 pm #17395462

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you please backup and update all WPML plugins here hidden link ? Then, recheck to see if the translation is fixed. If not, please let me know.

September 15, 2025 at 6:03 am #17400674

dannyM-9

Hi Kor,

I still see it partially updated after installing all the latest verions.

September 15, 2025 at 8:22 am #17400999

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've translated the strings using the String translation and cleared the cache. Now it shows up fine. hidden link . Could you check?

September 15, 2025 at 9:38 am #17401279

dannyM-9

It seems to work, yes. Is there any idea on why the translations from the regular translation management dont work?

September 15, 2025 at 10:45 am #17401647

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. It seems to work now when I tested it, as shown in the attached screenshot using the Translation Management. Maybe you can give it another try?

Screenshot_145.png
Screenshot_146.png
September 15, 2025 at 11:04 am #17401780

dannyM-9

Seems like it works now, thanks!