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Supporter timezone: Asia/Jerusalem (GMT+02:00)
Tagged: Translation Service
This topic contains 9 replies, has 0 voices.
Last updated by justinb-4 1 day, 20 hours ago.
Assisted by: Itamar.
| Author | Posts |
|---|---|
| February 17, 2026 at 9:10 am #17828332 | |
|
justinb-4 |
I’m trying to fix technical SEO issues like improper URLs. There may be an http instead of an https. These are code changes. I fix on the US side, but I need those changes propagated to the DE, JP and KO sites. Our developer showed me that I simply need to send it for translation, and “Save” the page. I tested by assigned translations to myself. I opened it up and just hit save. No copy changes. Then my code changes are pushed to DE, JP, and KO. Most of the time, when I send batches to BLEND, and it works. Other times it does not. I made the video to explain to your team why I’m sending 100’s of files over with no real copy changes. and I wanted to check if this process is ok with you. |
| February 17, 2026 at 9:40 am #17828470 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Thanks for sending us the video with the problem. I watched your video. If I understand correctly, the problem occurs with translations received from the Blend Translation Service. I mention this because, according to your video, resending those translation jobs through our Advanced Translation Editor fixes the problem. We will, of course, investigate the issue and, if needed, communicate with the Blend Translation Service about it. For this, we have Translation Service experts. But before moving this issue to our Translation Service experts, we need your access to your site and a few examples of translation jobs with these problems (double slashes in a URL and http instead of https). If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. |
| February 26, 2026 at 4:17 pm #17857439 | |
|
justinb-4 |
Hi, 1) Can you remove our brand name Sumo Logic from the ticket title and URL? 2) Here are some examples. I recently sent to Blend, but they returned with the same issue. On our site reports, I had over 3000 of these, and now we're down to just a couple hundred. So, I know this trick worked before. For some reason it's not working any more. I make the SEO fix to the US version, then send it to Blend. The DE, KO and JP versions come back with the original issue. Examples - Page has image URL with double slash - hidden link - hidden link I've also fixed issues like changing http to https, replacing images over 1mb, broken URLs, etc. For the most part, sending to Blend has allowed me to push the US fix to the other sites seamlessly. |
| February 26, 2026 at 6:44 pm #17857872 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, and thanks for the access details. I've escalated this issue to our Translation Service experts team. I appreciate your patience. |
| March 2, 2026 at 6:35 pm #17866086 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Regards, |
| March 3, 2026 at 3:58 pm #17869382 | |
|
justinb-4 |
Hi Itamar, yes, you can go ahead. |
| March 4, 2026 at 10:40 am #17871513 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Thanks for approving taking a copy of your site; however, there is no need for that. Our second-tier supporter has identified the source of the problem causing double slashes (//) in media links and has escalated the issue to our developers. The problem of this case didn't come from the Blend Translation Service, but it is in the Media translation add-on files. We've also published an errata about it, which you can read here: https://wpml.org/errata/with-media-translation-double-slashes-may-appear-in-image-urls-on-translated-content/. For your convienence I'm also adding the workaround below. 1. Take a backup of your site in case something goes wrong. 2. Edit this file with a code editor. 3. Locate these lines (around line 211): $filename = array_pop( $file_subdirectory_parts ); $image_url_parts[] = implode( '/', $file_subdirectory_parts ); 4. Edit like so:
$filename = array_pop( $file_subdirectory_parts );
if ( !empty( $file_subdirectory_parts ) ) {
$image_url_parts[] = implode( '/', $file_subdirectory_parts );
}
5. Save the changes in the file. Regards, |
| March 4, 2026 at 11:05 pm #17873377 | |
|
justinb-4 |
Thanks for the update. We can wait for your developers to research a fix. Once that happens, let us know what the procedure should be. Should I just send the same pages through the Blend translation process again? That way the fix can propagate to the three translated sites. |
| March 5, 2026 at 2:34 pm #17875356 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, There will be no need to resend the translations to the Blend service. The problem is in the Media translation file, and most likely occurred when you sent the translations via WPML rather than externally to the Blend service. When the fix is applied, you can simply send them through WPML -> Translation Dashboard. Regards, |
| March 5, 2026 at 8:03 pm #17876255 | |
|
justinb-4 |
Do you mean I should assign them to myself through the WPML dashboard? If so, the problem is that we have 100 plus pages, and then that's multiplied by the 3 translated sites we have. Sending each page to myself and then saving takes a very long time, unless you can suggest a batch process available to us. If I send to Blend, they don't charge since it just runs through their AI tool and they just save the file. I think it's somewhat automatic. Previously, I only sent a few to myself to test. Those worked and got rid of the double slash. |