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This topic is split from https://wpml.org/forums/topic/wpml-is-making-wp-sheet-editor-useless-dows-not-work-when-wpml-multilingual-cms-is-active/

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 7 replies, has 0 voices.

Last updated by Kor 13 hours, 40 minutes ago.

Assisted by: Kor.

Author	Posts
July 14, 2025 at 12:47 am #17231541
michaelR-151	Hi Kor. Yesterday our site was down, broken, gave error not loading both in front end backend. I could have been from your team tuching something, I do not know. But nevermind, I ran a function at my hoster simply.com, called Repair WordPress installation. It did its job and or site worked again. Then I had a thought, what if this also repaired WPML? And it did! I just tested now, see clips. Sheet Editor workes now. Great. So either did your team reapir the error or eles did simplys.coms script for WP repair do it. Then I tested the old WPML error that I also mentioned for you earlier. This error is not repaired. Still there. The error consists of that a mouse click on the eye symbol in Pages gives an error going about missing rights. This is a never solved error reported by me to WPML earlier, so you can just look at our support cases and see no. 1 case, this is this. We need this fixed also. I have attached clips of the error here also. The last 2 clips. The first clips is Sheet Editor now working. Nice that the error destroying Sheet Editor is gone now! Regards Michael
July 14, 2025 at 7:37 am #17231883
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I can replicate the issue and to fix this, I've made some minor edits to the page title hidden link and it works now when I clicked on the Eye icon. Could you test this?
July 14, 2025 at 9:33 am #17232710
michaelR-151	Hi Kor, Great, thank you! I have tested now. I still does not work. See attached where I test, go to Pages (Sider) in our site, click on an eye. The error comes. In order for me to understand what went wrong in both cases and what the solutions were, please explain the following: 1. What did you do to make SheetEditor suddenly work? Or did you not do anything – and was it Simply.com’s “Repair WordPress” that fixed it? 2. What does the change “I've made some minor edits to the page title” mean, and what does it do? Does it have any drawbacks? Thanks, Best regards, Michael
July 14, 2025 at 10:07 am #17232982
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I'll try to answer your questions accordingly. 1. We did not do anything on your Website. As mentioned, this could be a server-related issue. 2. Making minor edits to the page will refresh the Advanced Translation Editor. This is what I've done, hidden link Could you check?
July 15, 2025 at 10:41 am #17237322
michaelR-151	Hi Kor, Thank you! I have used the work around by changing an elements name and change it back. A click on the eye symbol then works on Blogs and Pages, but not on UX Blocks. I click on the eye in the overview page (the list of elements), not on the eye in the editor. That work fine on everything else than the UX Blocks that have an eye. See the error with UX Blocks and click on the eye i list format in attached. Could you fix the UX blocks also? Regarding the first error with a defective SheetEditor when WPML is enabled, I do not think it was a server side error. It could have been solved by a function from my hoster simply.com, called Repair WordPress installation. It manipulates my WordPress, not the server. SheetEditor still works, and that is nice! Looking forward to hear about a fix of the not working eye with UB Blocks. Thanks, Best regards, Michael
July 15, 2025 at 4:00 pm #17238919
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. May I know which page you are working on? I've checked this page hidden link and clicking on the translation button allows me to translate the contents. Which page are you having issues with?
July 16, 2025 at 10:58 am #17241486
michaelR-151	Hi Kor. Yes, go to the main menu for UX Blocks hidden link Go down to the 3 items with an eye, se clip. By me the give the error, also attached. Actualy the first with an eye here, menu_rejseuniverset, did work and go to WPML translation. I clicked "Go back" link and tried again, and then it did not work, the error came. Now all 3 gets the error. Please try. Thank you! Regards Michael
July 16, 2025 at 2:00 pm #17242395
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I can see the issue now. You need to make a minor change to the primary language page, as shown in this screen recording: hidden link Once done, the issue will be fixed and you’ll be able to translate it again.