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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using Avada Builder for their website and wants to automatically translate German pages into English using WPML and DeepL. However, not all texts on the pages are being translated.
Solution:
We identified that the Rank Math SEO plugin is causing issues with redirection that might affect the translation process. We recommend checking the redirection rules set in Rank Math SEO -> Redirection and consider disabling unnecessary redirections that could interfere with WPML's translation capabilities. Additionally, it's important to ensure that the homepage is translated into all required languages (Czech, Dutch, French, Italian, and Russian) to enable proper functioning of the Language Switcher and other links.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should further assistance be needed, please open a new support ticket at WPML support forum.

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This topic contains 10 replies, has 2 voices.

Last updated by Itamar 1 year, 1 month ago.

Assisted by: Itamar.

Author Posts
August 13, 2024 at 6:08 pm #16067694

markusS-65

Background of the issue:
I have a website built with Avada Builder. I have several pages in German. Now, I want to automatically translate them into English using WPML and DeepL.

Symptoms:
When I do automatic translations, not all the texts on the pages are translated.

Questions:
Could you help me with this?

August 13, 2024 at 6:19 pm #16067706

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Please let me have access to your site and explain which page to check.

I'm enabling a private message for the following reply.

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We have strict policies regarding privacy and access to your information. Please see:
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**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

August 14, 2024 at 6:30 am #16068753

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I got a 404 for the login link you sent me. Please see the attached screenshot. Please correct it and share the correct login link with me. A private message is enabled for the next reply.

Regards,
Itamar.

2024-08-14_09-28-41.jpg
August 15, 2024 at 2:34 pm #16074868

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Thanks, I can access your site now.

Sorry for not asking the following beforehand.

Can you please send me to a page where not all the texts on the pages are translated?
It would also be great if you could send screenshots of which parts are not getting translated.

Thanks,
Itamar.

August 15, 2024 at 7:55 pm #16076072

markusS-65

For example this page hidden link - I translate texts in English version but the changes cannot be saved.

August 16, 2024 at 10:14 am #16077913

markusS-65

Are you working on the site? I see the message "There has been a critical error on this website."

August 18, 2024 at 3:09 pm #16081559

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

No, I was not working on your site. I haven't entered it since I last wrote to you on Thursday, August 15. Friday and Saturday is my weekend, so I didn't access your site.

Thank you for sending me a link to a page with the problem. Please let me know if to proceed with checking things on your site.

Thanks,
Itamar.

August 18, 2024 at 5:18 pm #16081652

markusS-65

Yes, you can proceed to check the site

August 19, 2024 at 9:01 am #16082522

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I checked the page you gave me as an example. I checked its English translation. The English needs a review. However, when I review the English, I don't see any parts in German, so I don't see the problem you are talking about. Please watch my video here.

hidden link

How can I see this problem on your site?

Thanks,
Itamar.

August 19, 2024 at 10:09 am #16082904

markusS-65

If you see in the language switcher the english version of the page hidden link should be hidden link but it redirects to hidden link

August 19, 2024 at 3:00 pm #16084458

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

The Rank Math SEO plugin causes the redirection. Please see the attached screenshot rank-math-redirect-33. You have set a redirection rule for this page in Rank Math SEO -> Redirection. Please see the attached screenshot redirect-rull.jpg. You probably would like to turn off many other redirection rules in Rank Math SEO for things to work on your site.

Please note that the homepage translations into Czech, Dutch, French, Italian, and Russian are missing. Please see the attached screenshot, no-home-trans.jpg. Regarding those languages, for the Language Switcher to work correctly and also for other links to work correctly, you need to start by translating the homepage into those languages.

Regards,
Itamar.

rank-math-redirect-33.jpg
redirect-rull.jpg
no-home-trans.jpg