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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 8 replies, has 1 voice.

Last updated by Bigul 1 week, 5 days ago.

Assisted by: Bigul.

Author Posts
June 18, 2025 at 9:16 am #17145211

bikbulatovaE

Background of the issue:
I was trying to manage the admin_texts_astra-settings, but the strings got mixed again. You can see the issue on this page: hidden link.

Symptoms:
I expected to see English, but instead, I got Spanish.

Questions:
Why are the strings in admin_texts_astra-settings mixed?
How can I ensure the correct language is displayed?

FIX THIS GOD DAMN ISSUE PLEASE!!!!!!!!!
WRITING YOU SINCE MANY MONTHES ABOUT IT!!!!!

June 20, 2025 at 9:56 am #17153669

Alejandro
WPML Supporter since 02/2018

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello!

I'll try to help you out while a supporter takes the case.

If your site's default language is English and has never been Spanish, then the strings should arrive in English, however the problem with this is that something made the system think that they needed to be in Spanish and when that happens, you'll always see the new ones in that language.

Have you tried this: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

Changing the source language of the domain, or in this case the admin text domain (not the string, which is also found on that guide) should probably solve that problem.

Can you let me know if you already tried changing not only the strings's language but also its domain?

June 20, 2025 at 2:23 pm #17154659

bikbulatovaE

I have tried everything it always endup the same.
admin_texts_astra-settings is not translatable due to this bug

June 20, 2025 at 2:26 pm #17154661

bikbulatovaE

please check all my previous tickets, you will see many ones talking about this issue.

June 24, 2025 at 9:50 am #17164115

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I assume you're referring to the following ticket:
https://wpml.org/forums/topic/translation-of-admin_texts_astra-settings-domain-creates-mixed-content-translations-instead-of-orig/

Does the issue occur randomly? Also, have you made any changes to the theme settings after switching to a secondary language using the Dashboard language switcher (in the top admin bar)?

It would be very helpful if you could share a screencast showing the Astra theme option strings that are causing issues now.

--
Thanks!

Bigul

July 1, 2025 at 7:10 am #17186846

bikbulatovaE

No it's totaly random. There is the trigger of the theme customizer but I think this was fixed in a theme update, not sure. Anyway we don't touch the theme customizer anymore now, and the issue still happen

Capture d’écran 2025-07-01 111013.jpg
July 1, 2025 at 11:12 am #17188091

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Based on the following screenshot, the strings are registered in English and translated into other languages as expected. This appears to be the correct behavior.

hidden link

So, just to confirm, have you changed the language of the strings after this issue happened? I mean, as described here: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

--
Thanks!

Bigul

July 1, 2025 at 11:36 am #17188279

bikbulatovaE

yes bro of course they are correct I have corrected them for the 10x time at least!
Soon, they will be mixed again. That's how the plugin behaves.

July 1, 2025 at 12:53 pm #17188616

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Do you have a site backup that includes the corrupted entries of the theme option strings?

If yes, it would be great if you could restore it on a staging site. That way, we can take a closer look and troubleshoot the issue without affecting your live site.

Please check and let us know your feedback.

--
Thanks!

Bigul