Attributes are switched between languages

This thread is resolved. Here is a description of the problem and solution.

Problem:
The Danish and English attributes for WooCommerce are switched for some attributes and not for others.
Solution:
If you're experiencing this issue, we recommend you go to WPML-> Taxonomy Translation, select the product attributes, and ensure that they are in the correct language.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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Tagged: WCML

This topic contains 9 replies, has 0 voices.

Last updated by kasperG 1 hour, 37 minutes ago.

Assisted by: Osama Mersal.

Author	Posts
February 3, 2026 at 12:04 pm
kasperG	The danish and english attributes for Woocommerce are switched for some attributes and not for others.
February 3, 2026 at 1:09 pm #17787944
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Please try the following. Go to WooCommerce -> WCML -> Settings (tab) and scroll down and click the Troubleshooting link. There try WCML's troubleshooting options. If it does not help, please also try WPML's main troubleshooting section. 1. Take a backup of the DB of your site. 2. Go to WPML -> Support -> Troubleshooting (link) 3. Once on the troubleshooting screen, press the following buttons and check if it helps. Press each button at a time and wait for the process to complete. - 'Disable cache for language switcher templates' - 'Clear language information and repopulate languages' button (if it is showing) - 'Synchronize posts taxonomies' for 'Products' - 'Clear the cache in WPML' - 'Remove ghost entries from the translation tables' - 'Fix element_type collation' - 'Fix WPML tables collation' - 'Synchronize local job ids with ATE jobs' - 'Set language information' - 'Reset languages' Press this button only if you didn't add a custom language! - 'Fix terms count' - 'Fix post type assignment for translations' - 'Cleanup and optimize string tables' - 'Clear invalid strings' * Please make a backup of your database before using this.* You can read more about the troubleshooting options here: https://wpml.org/documentation/support/wpml-troubleshooting-options/ Please let me know how it goes. Regards, Itamar.
February 3, 2026 at 1:25 pm #17787987
kasperG	I tried all of the above steps. I am still not seeing the correct attribute names,
February 3, 2026 at 1:43 pm #17788158
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, and thanks for trying my suggestions. You shared the access to the staging site in a public message. I've hidden this reply. Please share it in the private message below; otherwise, I'm not allowed to access your site. If needed, please allow me to take a copy of your site. To do this, I must install a plugin such as Duplicator or All-in-One Migration. Please let me know if you agree. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please back up the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Regards, Itamar.
February 4, 2026 at 12:55 pm #17791516
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I'm Osama from the WPML support team. I'll be glad to help you today. I checked this hidden link">product, and the attributes seem to be in the correct language. (Kindly check the attached screenshot) Please let me know if there is another example product where I can see the issue. Thanks for your cooperation Best regards, Osama
February 4, 2026 at 12:58 pm #17791637
kasperG	Hi. Indeed it does. How can I implement this on the live site? Also "length" in the attached should be "Længde". Can this be corrected as well?
February 5, 2026 at 11:08 am #17795672
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Please go to WPML-> Taxonomy Translation, select the product attributes, and make sure that they are in the correct language. Best regards, Osama
February 6, 2026 at 7:45 am #17798296
kasperG	Hi See attached. The text reads "Størrelse" in Danish - but when translating it is displayed as "Product Size". The same goes for "Length" in my previous answer. Something is not right.
February 8, 2026 at 10:01 am #17802796
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Sorry for the late reply due to the weekend. Would you please share the access details for the live site so I can check the issue there? Best regards, Osama
February 9, 2026 at 10:03 am #17804329
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details. I checked the issue and found that this string is added to the hidden link">product's short description. (Kindly check the attached screenshot) Please edit it there and re-translate the product. Let me know if that fixed the issue for you. Thanks, Osama
February 9, 2026 at 10:11 am #17804390
kasperG	Works great. Thanks!