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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have translated a CSS attribute, i.e. "Placeholder" in Bricks Builder to English, and while it appears correctly in the advanced translation editor, it does not display the translated value on the frontend; instead, it shows the default language version.

Solution:
We have identified an issue within the Bricks Builder code and have communicated this to the Bricks team. They are expected to resolve it in a future update, although there is no estimated time of arrival for this fix. Meanwhile, you can manually correct the translation by following these steps:
1. Open the page in the default language for editing.
2. Switch to the other language from the top admin bar.
3. If prompted, click "Edit anyway".
4. Correct the strings as needed.
5. Save.
Additionally, we have published an errata which you can check and subscribe to for updates: Bricks theme translations for custom attributes are not reflected on the frontend.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Waqas Bin Hasan 2 weeks, 1 day ago.

Assisted by: Waqas Bin Hasan.

Author Posts
December 5, 2024 at 10:54 am #16480948

fabianS-4

Background of the issue:
I have translated a CSS Attribut "Placeholder" in Bricksbuilder. It is correctly visible in the advanced translation editor and translated to English, but in the Front end it renders not the translated value, it shows always the German version. Link to a page where the issue can be seen: hidden link

Symptoms:
The placeholder text in the search field is not displaying the translated English version on the frontend; it shows the German version instead.

Questions:
Why is the translated placeholder not showing on the frontend?
How can I ensure the translated value is displayed correctly?

December 9, 2024 at 11:23 am #16492380

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support. I'm assigned this ticket and 'll try my best to help resolve the matter.

Reference to your chat with my colleague, as they were able to reproduce the issue with your help in a sandbox site, I've also tested a few things and can see the problem.

I'll escalate the issue to our 2nd tier team for further investigation and 'll get back to you accordingly. Your patience and cooperation is highly appreciated.

Regards.

December 10, 2024 at 5:28 am #16495852

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation. I've escalated the issue to our compatibility team for further investigation. I'll update you as soon as there's some progress.

December 11, 2024 at 7:18 am #16501706

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for your patience and cooperation.

Our team investigated the issue in detail and found out that there's an issue within the Bricks Builder code. Our team has communicated this with Bricks team and hopefully in a next version they'll resolve it (no ETA so far).

However, meanwhile the only way to deal with this is to manually edit the translation using WordPress editor and use the correct strings as the translation. You can follow these steps:

- Open the page in default language for editing.
- Switch to the other language from top admin bar.
- If asked, click "Edit anyway".
- Correct the strings as needed.
- Save.

December 12, 2024 at 4:10 am #16505935

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Our team has just published an errata at https://wpml.org/errata/bricks-theme-translations-for-custom-attributes-are-not-reflected-on-the-frontend/. You can subscribe to the comments so you can get a notification when there's a progress on it.