Background of the issue:
I am trying to translate a line of text shown in an email to the customer through our e-commerce plugin, WooCommerce. I had the same issue before and contacted support, who helped me locate the text to translate. However, the translation has reverted back to the unwanted version. I cannot locate the previous ticket which explained how to find the string that needs translation. The line I want to translate reads 'When this happens, please return to our webshop and check your card number, expiry date and other details before proceeding with payment.' It is located in a customer mail for a failed order. I want to update the Japanese translation of this English line because the Japanese has reverted to incorrect.
Symptoms:
The Japanese translation of a specific line in a WooCommerce email has reverted to an incorrect version, and I cannot locate the previous support ticket that explained how to find and translate the string.
Questions:
Could you please assist me again to find the string that needs translation?
I have followed the steps you provided, and many more strings came available after the scan, but I still cannot locate the appropriate string to translate.
Please let me know if you have any additional advice.
