. Solution: We recommended removing the custom URL assigned in the ACF "Imóveis" custom URL option. This change allows the URL to use the slug configured in WPML. We asked the client to try this solution and inform us about the results.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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Thanks for your patience. I regret any inconvenience caused, but to proceed with further troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
Thanks for your patience. To fix this, you'll have to remove the custom URL you've assigned in the ACF "Imóveis" custom URL option as shown in the attached screenshot. Once you've done that, it will use the slug that you've configured in WPML.
Could you give this a try and let me know how it goes?
The translation is working. Now I need to change the Post Type Key from "imovel" to "imoveis". When I make this change I do not have the different properties registered. All records disappear. Can you tell me how I can make this change and keep the records.
