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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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This topic contains 1 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 19 hours, 43 minutes ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
June 24, 2025 at 3:09 pm

Tia

Background of the issue:
I am trying to resolve a warning in the Dashboard that indicates some taxonomy terms are out of sync between languages. This issue suggests that content in some languages might not have the correct tags or categories. I attempted to synchronize the taxonomies by checking the Taxonomy Sync page, but it doesn't show any missing terms. The issue can be seen at the following link: hidden link

Lucas Vidal de Andrade managed to fix it, but a few minutes later the message came back.

Symptoms:
There is a warning in the Dashboard stating: 'Some taxonomy terms are out of sync between languages. This means that content in some languages will not have the correct tags or categories.' However, the Taxonomy Sync page doesn't show any missing terms.

Questions:
Why is there a warning about taxonomy terms being out of sync when the Taxonomy Sync page shows no missing terms?

June 24, 2025 at 3:17 pm
June 25, 2025 at 2:06 pm #17169759

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

The issue is escalated to our 2nd tier support. I'll let you know as soon as I hear from them, that usually takes a few days.