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This thread is resolved. Here is a description of the problem and solution.

Problem:
You need to connect your DeepL account with WPML to use your DeepL credits for translation.
Solution:
We currently do not support the direct use of personal DeepL accounts through WPML for automatic translations. However, you can still utilize your DeepL credits by exporting your content in XLIFF format from WPML and then using DeepL to translate these files. For more details on why personal API keys for DeepL, Google, or Microsoft are not usable directly in WPML and to understand our integrated translation features, please visit https://wpml.org/faq/why-cant-i-use-my-own-deepl-google-or-microsoft-api-key-for-automatic-translation/.

If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Andrey 1 week ago.

Assisted by: Andrey.

Author Posts
July 16, 2025 at 11:21 am #17241655

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Background of the issue:
I need to connect my DeepL account with my WPML so I can use my DeepL credits to translate. The site I need help with is hidden link.

Symptoms:
No specific issue or error message mentioned.

Questions:
How do I connect my DeepL account with WPML to use my DeepL credits for translation?

July 16, 2025 at 12:11 pm #17241903

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

It’s not possible to use your existing DeepL account through WPML. WPML’s automatic translation feature includes the convenience of translating your site instantly within your site’s admin, plus integration with additional features such as translation memory, a customizable glossary, spellchecker, and more. If you prefer to continue using your personal DeepL account over the integration with WPML, you can use our XLIFF export feature to manage your translation jobs.

Additional information:
https://wpml.org/faq/why-cant-i-use-my-own-deepl-google-or-microsoft-api-key-for-automatic-translation/