Flag does'nt work

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the flag icon does not change the language on mobile devices, although it works on desktop.

Solution:
We have identified that this problem often occurs when the Flayout design is selected in the Avada >> Options >> Menu >> Mobile Menu. This design does not support sub-menus, which includes the language switcher. To resolve this issue, we recommend:
1. Switching the mobile menu design to either Classic or Modern by navigating to Avada >> Options >> Menu >> Mobile Menu.
2. Changing the language switcher to display as a List of Languages instead of a dropdown. This can be done by editing the language switcher settings at WPML >> Languages >> Menu Language Switcher.

If these steps do not resolve your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Not WPML issue

This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 8 months ago.

Assisted by: Noman.

Author	Posts
October 4, 2023 at 11:30 am #14512325
oliverK-35	Hi Support On mobile the flag icon doesn't work. If I press it, it will not change language to english. This feature works on desktop. What should I do? -Oliver Klein
October 4, 2023 at 2:54 pm #14514235
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. This issue usually happens when the Flayout design is selected from Avada >> Options >> Menu >> Mobile Menu page and it’s expected behavior because this design only supports the parent menu items and doesn’t support the sub menus. You can confirm it by setting up the sub-menus from Appearance >> Menus page. So, you should be able to fix it by following either of the below steps: 1. Please choose the Classic or Modern mobile menu design from Avada >> Options >> Menu >> Mobile Menu page. 2. Please choose the List of Languages option instead of dropdown by editing the language switcher settings from WPML >> Languages > Menu Language Switcher. Please let me know if this resolves your issue or if you need further assistance with this issue. Thank you