This thread is resolved. Here is a description of the problem and solution.
Problem:
You are unable to view past inquiry tickets on your website as the menu option under Support to view them is missing.
Solution:
If you're experiencing this issue, we recommend logging into your WPML.org account. Once logged in, click on the "My Support Tickets" link to view all your previously created tickets. This should allow you to access your past inquiries directly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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 WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting WPML Support. Please note that you can view all your previously created tickets directly from your WPML account. Login to your WPML.org account and click on the “My Support tickets” link as you can see in the attached screenshot. There you’ll find your past inquiries. Here will be the direct link: https://wpml.org/forums/users/chun-haoh/ Please let me know if this resolves the issue or if you need further assistance with this issue. Thank you  |
