This thread is resolved. Here is a description of the problem and solution.
Problem:
You are unable to see the available credits for automatic translation on your main site after re-registering and migrating from a staging domain.
Solution:
If you're experiencing this issue, it's likely because the site key and credits are still associated with your old staging domain. We recommend generating a new site key for your main domain. If there are any credits left on the previous domain, you should remove them by following this guide and then add them to the new site. We have already moved 10k credits from the staging site to your main site, so the automatic translation should now function correctly.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, feel free to open a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 1 month ago.
Assisted by: Prosenjit Barman.
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Background of the issue: Symptoms: Questions:  |
 WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00) |
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