This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing a blank screen when trying to edit translations in the Advanced Translation Editor on your WordPress site, this could be due to insufficient memory allocated to WordPress.
Solution:
We recommend you try the following steps:
1. Increase the WordPress memory limit to at least 256MB. You can do this by adding the following code to your
wp-config.php
file:
/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');
Add this code above the line that says /* That's all, stop editing! Happy blogging. */.
You can verify the updated memory limit in WPML -> Support.
2. Check if there is a relevant workaround on our errata page for known issues. For instance, issues related to WordPress 6.7 not loading .mo files can be found here: WordPress 6.7 .mo files issue.
3. Make a minor edit to the content in the original language, save the changes, and then update the translation.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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