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This topic contains 3 replies, has 2 voices.

Last updated by Andrey 11 months, 1 week ago.

Assisted by: Andrey.

Author Posts
August 13, 2024 at 9:18 pm #16068099

francoisG-17

Background of the issue:
I've created this page originally in French: hidden link and translated it into English: hidden link. I am trying to fix an issue with the language switcher on the French page.

Symptoms:
The language switcher on the top right disappears when on the French page. Everything works fine on the English version.

Questions:
Any idea what I can do to fix the disappearing language switcher on the French page?

August 13, 2024 at 9:45 pm #16068129

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I have reviewed the links you provided and noticed the language switcher on both language versions of the page. Have you attempted to clear your browser cache?

Please update your WPML plugin and add-ons to the latest version, 4.6.12, to benefit from the latest bug fixes and improvements.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab.

Please remember to backup your database before you proceed.

August 14, 2024 at 11:27 am #16070173

francoisG-17

I've deleted my cache and still see nothing on my end...
Would you have screenshots ?

August 14, 2024 at 1:35 pm #16070873

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I have attached the screenshots.

Ottawa-Raymond-Chabot-Grant-Thornton(1).png
Ottawa-Raymond-Chabot-Grant-Thornton.png