This thread is resolved. Here is a description of the problem and solution.
Problem:
The client enabled Galician as a new language on their site but it did not appear in the list of enabled languages even after saving and reloading the page. The same issue occurred with other languages like Finnish.
Solution:
1. We suggested applying a workaround involving database tables, which can be found in detail here: https://wpml.org/forums/topic/problem-with-tables-in-the-database-needed-to-report-to-support/#post-14371621
2. We recommended creating a staging site to further isolate and troubleshoot the issue.
3. The issue resolved itself, and we encouraged the client to contact us if the problem reoccurs.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so here: WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 4 replies, has 1 voice.
Last updated by 1 week, 1 day ago.
Assisted by: Carlos Rojas.
