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Supporter timezone: Europe/Kyiv (GMT+02:00)

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This topic contains 5 replies, has 0 voices.

Last updated by Andrey 3 days ago.

Assisted by: Andrey.

Author Posts
February 5, 2025 at 6:03 am #16669036

valentinB-22

Background of the issue:
I am trying to fix my website, which is not working properly due to a write operation issue related to WPML. Here is the screenshot for reference: hidden link.

Symptoms:
The website is not functioning correctly due to a write operation issue with WPML.

Questions:
website is not working properly due to write operation due to WPML, here are the screenshot hidden link please check at your end

February 5, 2025 at 9:33 pm #16673077

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

To assist you better, could you please provide a detailed explanation of the issue you are encountering? I reviewed the screenshot you sent, and it appears to be fine to me.

February 10, 2025 at 10:27 am #16686377

valentinB-22

I have hosted my website on AWS, and upon analyzing the AWS server metrics, I noticed a high number of write operations. After conducting a detailed investigation, I found that WPML tables are causing delays, as shown in the screenshots.

This issue needs to be resolved urgently because the excessive write operations are causing the website to crash frequently, directly impacting my business. I have attached AWS metric screenshots for reference. Please assist in resolving this issue.

Here is the screenshot for reference: hidden link.
write operation: hidden link
hidden link

February 10, 2025 at 2:54 pm #16688261

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

WPML has made additional requests to the database to enable your site to run smoothly with multiple languages, but this should not cause any noticeable slowdown of your website.

Please check the following ticket for advice on how to optimize your website: https://wpml.org/forums/topic/how-can-i-improve-performance-of-a-slow-site/#post-15350474.

I noticed from the information you provided that the WordPress REST API is disabled. You need to ensure that it is enabled: https://wpml.org/documentation/support/rest-api-dependencies/.

Are there any entries in the debug.log at the time of the crash?

To enable debugging, open your wp-config.php file and look for the line that reads `define('WP_DEBUG', false);`. Change it to:

define('WP_DEBUG', true);

To enable error logging to a file on the server, you'll need to add another line:

define('WP_DEBUG_LOG', true);

This will save the errors to a debug.log file inside the /wp-content/directory: https://wpml.org/documentation/support/debugging-wpml/.

Please let me know what you find in the debug.log after enabling debugging mode.

February 11, 2025 at 7:28 am #16690140

valentinB-22

I have checked WordPress REST API is enable
Here is the error of i have found after enabling debugging mode.: hidden link
Can you please check at your end.

February 11, 2025 at 9:27 am #16690580

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback. This notice should not cause any issues. However, you can deactivate the WPML CMS Nav plugin for now; the translations will still work without it.

Please update your WPML plugin and add-ons to the latest version, 4.7.0, to take advantage of the latest bug fixes and improvements.

You can find the most recent versions under "My Account -> Downloads" on this site. Instructions for updating can be found here: http://wpml.org/faq/install-wpml/.

If you do not see the updates, you may need to click the "Check for updates" button in the Plugins → Add New Plugin → Commercial tab.

Before proceeding, please remember to back up your database.