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Tagged: Exception

This topic contains 6 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author	Posts
September 7, 2023 at 12:45 pm
michaelB-236	I spent a lot of time trying to get this to work. Now it's wrong again. We have not moved the content to a new page. We have changed the IP address and corrected the CNAME. It worked fine yesterday. URL hidden link
September 7, 2023 at 1:06 pm
September 7, 2023 at 1:21 pm #14359869
michaelB-236	it seems my colleagues have used the old url to login (hidden link). Maybe that's the problem? The three items to be removed from the database are now being removed again!
September 8, 2023 at 7:42 am #14364103
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Michael, Thank you for contacting WPML support, I'd be happy to help you with this issue. Yes, I only see the migration banner on the staging site hidden link, not on the live site hidden link Please check this screenshot hidden link If you are still using the live site, please select the action "Copy" to finish the setup and use WPML on your staging site. Refer to the documentation https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/ Look forward to your reply. Thanks
September 8, 2023 at 8:04 am #14364417
michaelB-236	I pushed NO, because it is the sate site. We only changed the IP address and CNAME. This have given us a lot of trouble. It is not working uptimal because some of the translation doesn't work. But that another issue and then I have to open a new Ticket!!
September 8, 2023 at 10:42 am #14365997
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I also see there is a site and home URL configuration code in the file wp-config.php. It could relate to this known issue https://wpml.org/errata/persistent-warning-this-site-has-moved-to-a-new-location/ Please remove the code and recheck this issue. Look forward to your reply. Thanks
September 8, 2023 at 10:55 am #14366037
michaelB-236	The code is removed. Is that right?
September 11, 2023 at 2:04 am #14372409
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Yes, I see it is removed and replaced by the hard-code main domain. Now please try to delete some options in the table wp_options as my colleague suggested (https://wpml.org/forums/topic/this-site-has-moved-to-a-new-locationthis-site-has-moved-to-a-new-location/#post-14251147) and recheck this issue. If it does not work, please share the hosting info so I can access the database. There is a limitation to access the database from the admin area. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. Thanks
September 19, 2023 at 8:05 am #14416971
michaelB-236	I don't now if any of this works. Now we have another issue, so I close down this ticket and I have to open a new one.