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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with widgets being disorganized after changing the default language. They are unable to translate widgets independently, specifically headers and footers, and are facing difficulties with translating WooCommerce settings for emails. Additionally, the shop page URL is broken, and attempts to modify settings with WPML result in further disruptions.
Solution:
For the shop page URL issue, since the shop page was initially created in English, you can directly edit its URL in the page editor. To modify the translation's URL (for Bulgarian, in this case), you need to enable the Page URL translation in WPML > Settings. Choose "Translate (this will include the slug in the translation and not create it automatically from the title)" under "Translated documents options". After enabling this, you can change the translated page URL inside WPML's Translation Editor. For more details on translating slugs, visit Translating Page Slugs documentation.

Please note, you should not directly edit a translated page slug via the WordPress Editor.

If this solution does not resolve your issues or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.

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This topic contains 1 reply, has 0 voices.

Last updated by Lucas Vidal de Andrade 3 weeks, 3 days ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
February 24, 2026 at 5:29 pm #17848272

aleksandarP

Hello,

Everything is a big mess. All widgets are messed up after changing the default language.
My account icon, located to the right of the menu, directs me to the same 'My Account' page in both languages. The widgets before changing languages were on Appearance - Widgets.
Now they are in Appearance - Customize - Widgets.

I cant translate widgets (Headers and Footers) independently.
How can i create simple translation of those?
Also how can i translate Woocommerce - Settings - Emails

The Shop page - hidden link is also broken it should be like this page - hidden link

When i try to change something with WPML it brokes the website.

please check asap

Thanks

February 25, 2026 at 9:38 am #17850462

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

Now, regarding the Shop URL: since the shop page was created in EN, you can directly edit its URL, in the page editor. Check the image.

Now, if you want to change the translation's URL (BG), you must activate the Page URL translation in WPML > Settings, by selecting "Translate (this will include the slug in the translation and not create it automatically from the title)" under "Translated documents options". Once you do that, you can change the translated page URL inside WPML's Translation Editor.

You can find more detail on slug translation here:
https://wpml.org/documentation/getting-started-guide/translating-page-slugs/

Please note, that you should not directly edit a translated page slug via WordPress Editor. That should do it. Let me know if you have any questions.