The language menu has disappeared

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Supporter timezone: Europe/Madrid (GMT+01:00)

Tagged: Exception

This topic contains 0 replies, has 0 voices.

Last updated by Carlos Rojas 35 minutes ago.

Assisted by: Carlos Rojas.

Author	Posts
February 6, 2025 at 12:34 pm #16675441
juan-luisr-4	Background of the issue: I have an issue with WPML on my site hidden link. It was working perfectly, but after updating the 'Divi' theme, the language links for Spanish and Catalan disappeared. Symptoms: The language menu has disappeared after updating the 'Divi' theme. Questions: Could you help me with the language links disappearing after a theme update?
February 6, 2025 at 12:45 pm #16675574
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hola, Muchas gracias por contactarnos En este caso le pido que comparta las credenciales de acceso al sitio en su próximo mensaje que he establecido como privado. Por favor confirme que ha creado una copia de seguridad del sitio completo antes de compatir las credenciales y que pueda utilizar para restaurar el sitio en caso de ser necesario. Quedo a la espera de su mensaje. Saludos, Carlos
February 10, 2025 at 9:12 am #16685644
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Thank you very much for sharing the credentials requested. The cause of the issue was that the menus needed to be synced again. I've done it for you; now you can see the language switcher in the main menu. Can you confirm that the problem is solved?
February 10, 2025 at 9:59 pm #16689616
juan-luisr-4	Hello. The issue is solved, thank you very much. There is still one more question. Two options on the Catalan menu that appear duplicated, I tried to synchronize the menus but they remain duplicated (software and industria) Best regards
February 11, 2025 at 8:45 am #16690309
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I'm happy to hear that the issue was solved. You can remove the extra menu items in the Catalan version at this link: hidden link