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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Dražen 1 year, 7 months ago.

Assisted by: Dražen.

Author Posts
November 4, 2023 at 12:31 pm #14730787

ivanaD-2

Tell us what you are trying to do?
I am trying to set two currencies - RSD dinars and EUR euros. The default is RSD. I added EUR but it is not working properly. Furthermore, when I use the drop down currency switcher, the prices are always shown in euros, regardless of which language I use on the website (since the change should happen depending upon the language) . Sometimes it even shows wrong prices (I included a screenshot what happens when I switch the currency - it shows it two times in euros and on of them (the smaller amount) is wrong). Furthermore, even though the prices are shown in EUR, the payment should be in RSD always. But it doesn't allow me to set this up
Is there any documentation that you are following?
Yes, https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
Is there a similar example that we can see?

What is the link to your site?
hidden link

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November 6, 2023 at 8:22 am #14735359

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us.

1) As for currency not working correctly, I see you are also using some additional currency plugins, please try next:

Please make a backup before proceeding.

Can you please check if the issue happens when only WPML plugins and WooCommerce activated, all other plugins disabled?

Please change your theme to the WP default theme and check if the issue happens. Disable any cache plugins you may have.

2) As for payment always to be made in RSD, please note this can be done via WCML plugin but only for some payment methods, otherwise would require custom solutions.

WooCommerce Multilingual is compatible with WooCommerce PayPal Payments, Stripe, and direct bank transfer.

Let me know how it goes.

Thanks,
Drazen

The topic ‘[Closed] the multi currency is not working properly’ is closed to new replies.