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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are facing an issue where translated products do not appear in their respective categories on the translated version of your website. Additionally, the slug for the translated version is different, requiring '-en' to be added to the category slug.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WooCommerce --> WooCommerce Multilingual --> Multicurrency.
2. Uncheck the option "Show only products with custom prices in secondary currencies".
This should make all products appear correctly in their translated categories.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Last updated by Paola Mendiburu 1 week, 3 days ago.

Assisted by: Paola Mendiburu.

Author Posts
December 10, 2024 at 10:57 am #16497469

orO

Background of the issue:
I want to Make products visible on the translated version of the website.

Here you can see products: hidden link
Here, the translation of the product category, there's nothing: hidden link

As you can see I already translated the products:
hidden link
hidden link
hidden link

So why are they not appearing in their category? This was just an example, all product categories I check on the translated version are empty.

I also do not understand why the slug for the translated version is different.
Why is this: hidden link
not like this: hidden link

Why do I have to add "-en" to the category slug: hidden link
?

Symptoms:
Translated products do not appear in their category on the translated version of the website.
The slug for the translated version is different, requiring '-en' to be added to the category slug.

Questions:
Why are translated products not appearing in their category?
Why is the slug for the translated version different, requiring '-en' to be added?

December 10, 2024 at 12:00 pm #16498043

orO

Do you still need the credentials I gave you? please do not break the website.

December 10, 2024 at 2:41 pm #16498949

orO

I am not sure why it says "[Waiting for user feedback]" on this ticket. This ticket is waiting for you. I gave Paola credentials and after working together with her on the chat she said she will converted the chat into a ticket and get back to me.

This ticket is waiting for you.

December 10, 2024 at 8:00 pm #16500267

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Hi!

This is Paola.

I’ve sent you a private message regarding a migration so I can proceed with the debugging.
Here’s the link for reference: https://wpml.org/forums/topic/transalted-prodcuts-do-not-appear-in-their-category/#post-16498432

Please let me know once it’s completed.

December 11, 2024 at 9:37 am #16502404

orO

Hello,
I am not sure where is the private message you said you've sent me.
Where can I read it?

December 11, 2024 at 9:40 am #16502437

orO

OH, ok, I didn't understand that these yellow lines were hiding messages and I need to click them.

Can you do these migrations? you seem to know how it's done and I don't want to take a wrong step. You still have the credentials.

December 12, 2024 at 7:58 am #16506505

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

I am on it.

I will let you know when I have news.

December 12, 2024 at 3:31 pm #16508716

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

The issue has been escalated to the second tier.

I will let you know when I have some news.

December 13, 2024 at 8:21 am #16510303

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Hi there!

To solve the issue I did the following:
- I went to WooCommerce --> WooCommerce Multilingual --> Multicurrency
- I have unchecked "Show only products with custom prices in secondary currencies "

Now appears everything correctly.