This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to approve translations to display them on the frontend. The translation dashboard shows an "in progress" icon with a message "Spanish: Waiting for translator", but the translation queue is empty, displaying "no data". The client, operating as an Admin and assigned as a translator for English to Spanish, is unable to add themselves as a Translation Manager, and the search form for accounts is persistently blank.
Solution:
We discovered an issue with the WPML string tables, which is likely causing the problem with the translation editor. Although the usual workaround was applied to the theme's functions.php file, it did not resolve the issue. We recommend resetting WPML entirely and installing it from scratch, as there appear to be no translations started since its installation. If you have not yet begun populating the site with translations, this should not result in a loss of data. If this solution does not seem relevant to your situation, please open a new support ticket with us.
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Last updated by 1 year, 5 months ago.
Assisted by: Ilyes.
