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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 6 months ago.

Assisted by: Osama Mersal.

Author Posts
December 24, 2023 at 2:46 am #15123095

tkkI

It once works and translates all pages including contact form 7, footer menu, and header.
Right now it is not working anymore some text is translated and some is not.

hidden link

Screenshot 2566-12-24 at 09.44.32.png
December 25, 2023 at 1:25 pm #15126613

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please try the following steps to translate the footer strings:

1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

2) Kindly check this guide to translate the Contact Form 7 strings. (https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/)

Best regards,
Osama

December 26, 2023 at 2:51 am #15127817

tkkI

Why is this page footer not translated the same as the homepage?
I already translate all strings in String Translation.

Issue Page:
hidden link

Home page:
hidden link

Please check and help fix this.
Let me know if you need wp-admin access to check this further.

Thanks

Screenshot 2566-12-26 at 09.48.09.png
Screenshot 2566-12-26 at 09.46.23.png
December 26, 2023 at 7:36 am #15128339

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

December 28, 2023 at 8:53 am #15133876

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I translated the admin texts for widgets. (hidden link)

Please check if the footer works correctly on the mentioned page. (hidden link)

Best regard,
Osama

The topic ‘[Closed] Why this page is not fully translate to Thai?’ is closed to new replies.