This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with WPML not functioning correctly after migrating their website from a production domain to a development domain.
Solution:
We recommend following the steps outlined in the documentation for using the Advanced Translation Editor after moving or using a copy of your site. First, ensure you perform a full site backup. Then, when prompted, select the mark it as copy option in the alert message. Check if the issue persists after these steps. If problems continue, please provide us with access to your admin area for further investigation, ensuring you follow our privacy and security guidelines.
Documentation links:
- Using Advanced Translation Editor when you move or use a copy of your site
- Marking the original site as a copy
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 1 month ago.
Assisted by: Bigul.
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