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Supporter timezone: Europe/Madrid (GMT+02:00)
Tagged: Performance
This topic contains 17 replies, has 1 voice.
Last updated by Carlos Rojas 2 days, 16 hours ago.
Assisted by: Carlos Rojas.
Author | Posts |
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August 2, 2025 at 1:35 pm #17290168 | |
marlonF |
Background of the issue: Symptoms: Questions: |
August 2, 2025 at 1:38 pm #17290189 | |
marlonF |
AI cut out, that the AAA optimizer plugin is not the problem. I just installed it afterwards as I thought maybe some autload scripts slow down the site. The problem is WPML. Site works fast without WPML. |
August 2, 2025 at 4:49 pm #17290346 | |
marlonF |
just for your info. I now disabled WPML for the live site, too to test how litespeed cache is working without it and the site has crazy speed now and the cache is hitting too. Before cache very often missed with WPML on. |
August 4, 2025 at 7:47 am #17291923 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, To better understand where WPML might be causing the slowdown, could you please provide the following performance metrics (if available)? * Server response time before and after activating WPML * Number of queries executed with and without WPML If there’s anything else you’ve already measured or observed — such as object cache hit/miss ratios, differences in HTML output, or plugin conflicts — that would also be very helpful. Once we have more insight into the metrics, we can work on identifying what specifically in WPML is impacting performance and look into possible optimization steps. Looking forward to your update. |
August 4, 2025 at 8:32 am #17292220 | |
marlonF |
No Litespeed Cache enabled, No WPML, No CDN Server Times meassured from Germany: DNS 10ms, Connect 7ms, TLS 19ms, TTFB 41ms Query Monitor: No Litespeed Cache, WPML ON, No CDN: Server Times meassured from Germany: DNS 8ms Connect 30ms TLS 42ms TTFB 110ms Query Monitor: There are some serverside caches which I can't disable which may result in meassured fast loading speeds when WPML is on, but the user experience is slow with WPML on. Nevertheless, the sites becomes slow when WPML is enabled. As shown in the video. |
August 5, 2025 at 10:14 am #17295949 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hello, Thank you very much for sharing the video and the information requested by my colleague Bruno. I kindly ask you to share the access credentials to the staging site so I can reproduce the issue and run some troubleshooting steps. Your next message will be private, so you can securely share the access credentials to the staging site. Looking forward to your message. |
August 5, 2025 at 1:12 pm #17296660 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Thank you very much for sharing the credentials requested. Do you authorize me to run tests on this site, like disable/enable plugins, run troubleshooting steps, etc? |
August 5, 2025 at 1:15 pm #17296662 | |
marlonF |
sure, you are hereby authorized to conduct any test you like. It's a staging site. |
August 5, 2025 at 1:18 pm #17296668 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Thank you very much for your authorization. I will run all the tests and escalate this ticket to our 2nd tier of support if necessary. I will get back to you as soon as I results. |
August 6, 2025 at 8:12 am #17298733 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Good morning! I have updated an outdated theme, then ran some troubleshooting steps and left the site in a minimal installation (only WPML plugins, Woocommerce, and Woocommerce Multilingual & Multicurrency activated), and the performance issue has disappeared. I kindly ask you to start activating the rest of the plugins, one by one, until the issue appears and you find the culprit. |
August 6, 2025 at 8:24 am #17298752 | |
marlonF |
The used theme which is Divi theme was at the latest version. |
August 6, 2025 at 11:09 am #17299220 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, Could you be more specific? What plugin have you activated right before the performance issue started again? |
August 6, 2025 at 11:18 am #17299230 | |
marlonF |
I sadly can't tell, because it doesn't matter if I switch off plugins one by one. Let's say I have 20 active plugins and when having 30 active plugins the problems start, depending on which plugins are active. When having all 40 plugins activated and I deactivate just 1 plugin, the performance is bad even if I go through all 40 options with 1 plugin deactivated. I can't find any culprit. So every plugin was deactivated once and I still run into the performance problems. |
August 6, 2025 at 11:27 am #17299254 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, I left only the theme and the WPML plugins active, and the issue wasn't happening, which means that the cause of the performance problem is not the WPML plugins or the theme. I recommend that you activate the WordPress debug mode (https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/) and contact your hosting providers to start activating the rest of the plugins, one by one, until you find which one is causing the performance issue, or if there is a problem on the server side or in the database. |
August 6, 2025 at 11:55 am #17299311 | |
marlonF |
I tried with the troubleshooting plugin many times to dertemine the culprit but it's really not possible. It has to be a combination of plugins which cause this slow down. It's impossible to find the culprit for me. |