i would like to get estimation of price when i add a new language is it possible ?
when i try to add new language i don't know how much i will have to pay at the end and i think it's better to have estimation of the price here for exemple (see screenshot)
Thank you for contacting WPML support, I'd be happy to help you with this issue.
You can go to WPML > Translation Management to count words for the entire site then multiply with credits based on the translation engine to estimate credits that will be used to translate all content into a new language.
The used credits will be a bit lower than estimation because we use the translation memory. A translation memory means that you don’t have to translate or be charged for the same text again.
Every time i ask for something here i have to do it alone at the end that's crazy. very bad support i start to be bored about you guys. cannot ask anything here ? OMG!!!
i will not calculate it alone this is not what i ask. please answer to my first question, if you cannot do what i ask, just say : sorry we cannot do this and i will stop use your translation tool that's all..
i will change to another translation plugin if you continue bad support like this (i think it's normal that before i pay i know what i pay.) and i don't have time to calculate myself i need price to pay that's all.
I cannot count the words on your site without the credentials. Please share your site credentials (wp-admin and FTP), I will help you check the words. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
i don't ask to count the words i ask the price just before clicking on translate the 119 posts in one time.. (nobody never ask this to you ? i'm the first ?) if i have websites with a lot of content to translate in the future i need to know the price that i will pay. now i don't know if i click how much i pay so i'm not clicking on translate this new content untill i know the price and i think it' normal to see the price before paying.
your system can count how many posts but cannot give me the price ? i really don't understand.
maybe i have to remake my question : on the screenshot that i send to you it's possible here that wpml developers add an option to show price to pay at on this box ?
It could be a feature request. Currently, there isn't an option to display the total credits that will be used to translate all content on your site when you add a new language.
I'm asking our 2nd tier support about this feature and update you here when I have any information.
i have translated my website with translate everything and added a new language and it's quite expensive you see. can you make small discount this time because i make a big order ?
New threads created by Long Nguyen and linked to this one are listed below:
Or can you make 400$ payment tomorrow and the rest later ? right now in my bank i have only 415 usd so can you make a first payment of 400 ? i think it's tomorrow that payment have to be done