I am trying to: I am using Dokan multi vendor plugin but when I activate both Dokan and WPML String Translation the product page under Dokan dashboard showing 404 error.
Link to a page where the issue can be seen: hidden link
Welcome to the WPML support forum. My name is Nicolas and I will be happy to help you today.
Dokan is compatible with WPML, but it's a complex plugin. So here are my first recommendations:
1. An error 404 means that the url wasn't found.
- Please go to "Settings > Permalinks" and resave them
- Check if the slug from Dokan for /products has been translated in "WPML > String translation". From what I understand here, it should be an endpoint slug of Dokan's dashboard right?
I've noticed your website has a low PHP memory allocation (40M) and it could impact your translations. The minimum requirements for WPML is 128M but we recommend 256M:
- Access your server via FTP and open wp-config.php (in your WordPress root directory).
- Insert those lines just before /* That's all, stop editing! Happy blogging. */
I have tried all solution you have provide and I would like thank you for it, but this is not solving my issue.
Yes /products should be an endpoint, all the other pages of Dokan works fine except this one!
Btw, how to translate this exact slug? as normal string? if yes, it doesn't solve my issue.
At this stage I'd like to ask for a temporary admin access (wp-admin and FTP) – preferably to a test site where the issue has been replicated – so I can further investigate.
I will activate a private field for your next answer where you can provide that information safely (this field is only visible by you and the support team). Don't share your own admin account, create a new one that you will delete when we finish troubleshooting.
IMPORTANT: Before we proceed, please backup your site and database.
Thank you for the access. The first thing I noticed is that Dokan WPML plugin is not installed. https://wordpress.org/plugins/dokan-wpml/
That's part of the first step in our tutorial (section "Setting Up and Translating the Site"). Could you please start by installing this plugin please.
Please let me know when it's done, so I can have a second look at your dashboard.
