Cornerstone editor issues with Single and Archive Layouts

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This topic is split from https://wpml.org/forums/topic/wpml-crashes-the-translated-site/

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year, 7 months ago.

Assisted by: Kor.

Author	Posts
June 30, 2023 at 8:51 am #13921799
shiong-gauC-2	Good morning Kor. Question 1 Thank you for sharing the troubleshooting page. I need to replicate what you did on the production website. Hence, I hope you can give me specific steps. Please also advise me on what caused the issue. This is so I can avoid the cause in the future. Question 2 My apologies, I'm afraid you misunderstood me. When I click on the Chinese homepage in the Cornerstone editor, the content is in English. It used to be Chinese content. Question 3 Going into Cornerstone editor, you will find Single Layouts and Archive Layouts. These are templates for Post listing and individual posts. You'd notice the two listed are in English. It is as if the Chinese listing has been removed (see attached screenshot). Please click on the below URLs to prove my point hidden link hidden link To conclude, the burning question I have is what happened? It seems like the database got corrupted. If so, what caused it? Hoping you can shed some light on the matter.
July 3, 2023 at 7:48 pm #13936263
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your patience. I'll be taking over this ticket too. I've checked and it looks like the issue is similar to your other ticket. I cannot edit the cornerstone template as I'm getting '500" when trying to edit it with WPML activated. We'll refer to this ticket for now https://wpml.org/forums/topic/wpml-crashes-the-translated-site/
July 6, 2023 at 2:01 am #13954551
shiong-gauC-2	Still no progress with the issue?
July 6, 2023 at 6:19 am #13955011
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. We've just fixed the crash issue here on this ticket https://wpml.org/forums/topic/wpml-crashes-the-translated-site/page/2/ . Could you look into that also? As for this ticket, both the links you shared above are category pages and they load the posts directly from here hidden link

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