Home›Support›English Support›[Waiting for user feedback] During automatic translation, WPML sometimes skips certain content. Are we still charged for it?
[Waiting for user feedback] During automatic translation, WPML sometimes skips certain content. Are we still charged for it?
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I am using WPML for automatic translation on my site, I want to understand why WPML sometimes skips content during automatic translation with WPML AI:
An example here:
[vc_column][basel_title tag="h5" size="small" title="Scelgo Bla bla perché..."][vc_row_inner][vc_column_inner width="1/6"][/vc_column_inner][vc_column_inner width="2/3" basel_text_align="center"][basel_list size="medium" list_type="without" list="%5B%7B%22list-content%22%3A%22%3Cem%3E%5C%22Sto%20cercando%20un%20profumo%20da%20regalarmi%2C%20che%20sia%20dolce%2C%20inebriante%20e%20sensuale%5C%22%3C%2Fem%3E%22%7D%2C%7B%22list-content%22%3A%22%3Cem%3E%5C%22Sono%20una%20donna%20golosa%2C%20grandissima%20amante%20di%20tutto%20ci%C3%B2%20che%20sa%20di%20Vaniglia%5C%22%3C%2Fem%3E%22%7D%2C%7B%22list-content%22%3A%22%3Cem%3E%5C%22Ho%20sempre%20desiderato%20un%20profumo%20avvolgente%20che%20mi%20facesse%20sentire%20pi%C3%B9%20Donna%5C%22%3C%2Fem%3E%22%7D%2C%7B%22list-content%22%3A%22%3Cem%3E%5C%22Mi%20piacciono%20le%20fragranze%20intense%20e%20persistenti%2C%20che%20non%20passano%20inosservate%5C%22%3C%2Fem%3E%22%7D%5D"]
I’d like to point out that we eventually managed to translate everything using ChatGPT, so I don’t understand why it wasn’t possible to do the same with WPML AI.
Are we still charged for content that WPML skips during automatic translation?
Why does WPML skip certain content during automatic translation?
Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.
Sorry for the late response because of the holidays and the high support load. It is not normal here. Thank you for your kind understanding.
The following shortcode looks like a custom Module for Visual Composer. In this case, we have to add a WPML language configuration for it, then only WPML will read it, and it will appear for translation. So, it will not be charged.
[basel_title tag="h5" size="small" title="Scelgo Bla bla perché..."]
Please check the following docs for more details and let us know your feedback.
