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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 4 months ago.

Assisted by: Mihai Apetrei.

Author Posts
September 4, 2023 at 7:31 pm #14339091

andreasS-155

Hello,

I installed WPML using the installer and then received an error message. I uploaded WPML and installed it manually and then got this error message again.

Please tell me what happens next.
Can I send you the login details?

The error message is this one:

Fatal error: Uncaught Error: Call to undefined function mb_ereg_replace_callback() in /web/WebSites/d/p/e/n/pension-excellence.com/htdocs/2023/wp-content/plugins/sitepress-multilingual-cms/classes /xliff/class-wpml-tm-validate-html.php:124 Stack trace: #0 /web/WebSites/d/p/e/n/pension-excellence.com/htdocs/2023/wp-content/plugins/ sitepress-multilingual-cms/classes/xliff/class-wpml-tm-validate-html.php(34): WPML_TM_Validate_HTML->hide_wp_bugs('\xC3\x9CABOUT US') #1 /web/WebSites/d/p/e /n/pension-excellence.com/htdocs/2023/wp-content/plugins/sitepress-multilingual-cms/classes/xliff/wpml-tm-xliff.php(196): WPML_TM_Validate_HTML->validate('\xC3\x9CBER US') #2 /web/WebSites/d/p/e/n/pension-excellence.com/htdocs/2023/wp-content/plugins/sitepress-multilingual-cms/classes/xliff/wpml-tm-xliff. php(169): WPML_TM_XLIFF->validate('html', '\xC3\x9CABOUT US') #3 /web/WebSites/d/p/e/n/pension-excellence.com/htdocs/2023/wp-content /plugins/sitepress-multilingual-cms/classes/xliff/wpml-tm-xliff.php(141): WPML_TM_XLIFF->appendData('source', Arr in /web/WebSites/d/p/e/n/pension- excellence.com/htdocs/2023/wp-content/plugins/sitepress-multilingual-cms/classes/xliff/class-wpml-tm-validate-html.php on line 124

Kind regards, Toni

September 4, 2023 at 8:12 pm #14339185

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Please take a look over my colleague's recommendations in the existing tickets on this same topic:
hidden link

That should help you figure this out with the hosting team.

Mihai Apetrei

September 6, 2023 at 9:18 am #14349979

andreasS-155

Hello,

I'm sorry, I can't do anything with the answer. As I said, I installed everything once via the installer file and then again manually. I don't have FTP access.

I didn't understand what the colleague meant exactly.

I can deactivate everything again and upload the ZIP file again via WordPress. I still get the same error message.

Is there anyone here who can take a look when I send my access data?

Or can you send me an exact link with the exact steps:

Best regards, Tony

September 6, 2023 at 9:26 am #14350047

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi Tony.

No worries.

My colleagues reply from the existing ticket below is a good example:
https://wpml.org/forums/topic/critical-errors-appearing-with-wpml/#post-12333347

Practically, you need to get in touch with your hosting support team and ask them to activate that function.

Mihai